OEV Pop UP Camper and hard wall warranty
Warranty Guide Welcome to your new camper!
Thank you, and congratulations on your purchase of your Camp -M, Back Country, Cross Country, Alpine, High Country, Hudson Bay, Base Camp soft wall, Base Camp hard wall or Summit camper. Your purchase is an investment in quality as we strive to produce the best product on the market. Your camper is made by a highly skilled team of trades people with materials sourced to the highest degree possible from Canada, and the USA, with some components being of European origin.
This manual is here to assist you in operating and enjoying your new camper. Along with this manual, are individual component manuals for appliances, as well as a complete electronic copy of all manuals. Please read the manual thoroughly as this is not a conventional truck camper in many aspects, it has many features that will ensure a lifetime of enjoyment. If you require any additional support, please do not hesitate to contact us at the number below.
Again, thank you from the team at Overland Explorer.
1.1. General Information
The Owner’s Manual does not cover every aspect of all models manufactured by Lite Industries Inc./Overland Explorer. Each owner should read this manual thoroughly and heed the warnings given herein, as well as those warnings given in the component instruction manuals contained in the Owner’s Information Package.
NOTE: Some equipment and features described or shown in this package may be optional or unavailable on some models. Due to the continuous product improvement program at Lite Industries Inc./Overland Explorer it is possible that recent product changes may not be included in this manual.
Specifications may change without notice. The instructions included in this manual are intended to be a guide, and in no respect extend the responsibility of the manufacturer beyond the limited warranty as presented in this manual. Photographs or illustrations in this manual are representative of function and may not be specific in their depiction of actual equipment, fabrics, interior or exterior décor or design options as installed on or in your camper.
While Lite Industries Inc./Overland Explorer has provided basic instructions on how to use your camper, it is ultimately your responsibility to make sure you fully understand how to use the camper prior to operation. To fulfill this responsibility, in addition to the instructions received from the dealer, you must read all instructional material furnished with the camper. If you do not understand how to operate any appliance or equipment, please call our factory for further instructions.
This manual and the information contained herein are confidential and are the sole property of Lite Industries Inc./Overland Explorer.
Not all models include all features. Product information and photography included is as accurate as possible at the time of publication. For the most current product information and changes please visit our website at www.overlandex.com or contact our factory. Subsequent modifications may be evident in the actual product. Specifications are subject to change without notice. All weights, fuel, liquid capacities and dimensions are approximate.
1.2. Service Appointments
To make a service appointment at the factory please call Lite Industries at 403-346-9199. Service appointments must be made at least 2 weeks in advance. Smaller repairs might be accommodated sooner, as the service calendar allows. All OEV dealers are authorized repair shops as well, please contact a dealer near you for more details.
2. LIMITED WARRANTY
Valid for and only applies to Overland Explorer CAMP Series truck campers purchased and used inside the United States, Canada and its territories or possessions.
2.1. Original purchaser.
This limited warranty extends to the original consumer purchaser only. It does not extend to any subsequent owner or other transferee of the truck camper.
2.2. Warranty coverage.
Subject to the exclusions below, Overland Explorer warrants the following:
1. Defects in materials, workmanship and the general structural integrity of the truck camper, for one (1) year from the date of original purchase.
2. Defects in materials and workmanship affecting the structural integrity of the composite sidewalls, floor, and roof of the truck camper, for five (5) years from the date of original purchase.
3. Defects in materials and workmanship in the vinyl pop-up enclosure (soft sides) of the truck camper, for a period of five (5) years from the date of original purchase.
The warranty periods set forth above are collectively referred to herein as the “Warranty Period.”
The date of original purchase must be evidenced by a copy of the receipt and registration with Lite Industries Inc./Overland Explorer within thirty (30) days of purchase.
2.3. Warranty exclusions.
This limited warranty does not cover any damage due to: (1) normal wear and tear; (2) accident, abuse, misuse, neglect, or negligence; (3) the unauthorized modification or repair of the truck camper; (4) use, maintenance or storage other than in accordance with Lite Industries Inc./Overland Explorer’ use, maintenance and storage instructions, including the instructions contained in the Owner’s Manual; (5) environmental conditions, including, but not limited to road salt, hail, windstorm, freezing, flooding, fire, or to any occurrence that might be termed an Act of God or Force Majeure; or (6) normal deterioration, fading or discoloration of fabric (including vinyl) and decorative items due to wear or exposure. Consumables such as batteries and similar items are likewise excluded from this limited warranty. Flaws considered to be cosmetic and not structural or affecting the integrity of the truck camper may or may not be repaired or replaced at the discretion of Lite Industries Inc./Overland Explorer.
This limited warranty does not cover defects in materials and workmanship or any other damage to or caused by truck camper components manufactured by companies other than Lite Industries Inc./Overland Explorer (example: refrigerators, furnaces, hot water heaters, awnings, roof racks, camper jacks, propane tanks, etc.) or any other product or device installed by you or any third party after the original date of purchase. Such component parts, products or devices may be warranted by their respective manufacturers. If you need service or repair work on component parts, products or devices not manufactured by Lite Industries Inc./Overland Explorer, you must contact the manufacturer to have any service or repair work done. Included in the Lite Industries Inc./Overland Explorer Owner’s Manual is a list of manufacturers of component parts originally included with your truck camper, with contact information, and additional details for your convenience.
Lite Industries Inc./Overland Explorer is not responsible to any purchaser of the truck camper for any undertaking, representation or warranty made by dealers during the course of selling the truck camper beyond those herein expressed.
Each tiedown device must be checked periodically to ensure the proper tension is applied. It is VERY IMPORTANT to regularly check & tighten them to ensure no damage is done to your truck or camper. If tie downs are not properly adjusted Lite Industries Inc./Overland Explorer assumes no liability in potential damage to your truck or camper.
2.4. Warranty remedies.
Lite Industries Inc./Overland Explorer’ sole obligation and entire liability under this limited warranty shall be, at Lite Industries Inc./Overland Explorer’ option, either the repair or replacement of the truck camper or the parts thereof that are deemed defective by Lite Industries Inc./Overland Explorer, and for which Lite Industries Inc./Overland Explorer is notified during the Warranty Period. However, you are responsible for: (i) the cost of transportation of the truck camper to and from the designated service location; and (ii) any cost, liability, loss or damage to or in connection with the truck camper resulting from such transportation. For purposes of clarity, no payment or other compensation will be made for incidental expenses, including, but not limited to, towing, telephone, transportation, lodging, travel, gasoline, loss of pay or indirect or consequential damage including, but not limited to, loss of use of the truck camper, inconvenience, damage or injury to person or property, or loss of revenue, which might be paid, incurred or sustained by reason of any defect covered by this limited warranty.
2.5. Obtaining warranty services.
Upon discovery of a defect, you must promptly notify Lite Industries Inc./Overland Explorer or the authorized dealer from whom you purchased the truck camper in order to request a service appointment. If it is not possible to return the truck camper to the Lite Industries Inc./Overland Explorer factory or your selling dealer, please call the Lite Industries Inc./Overland Explorer factory service department. Lite Industries Inc./Overland Explorer will use reasonable efforts to work with you on finding another possible location to have the truck camper repaired (depending on what the problem might be). However, Lite Industries Inc./Overland Explorer retains ultimate discretion in selecting the designated service center.
As part of obtaining warranty services at the designated service location, you will be required to provide your name, address and telephone number, proof of purchase, a description of the defect, and any claims number issued to you by Lite Industries Inc./Overland Explorer.
Warranty repairs may only be performed at a service location designated by Lite Industries Inc./Overland Explorer, which may include the Lite Industries Inc./Overland Explorer factory, a Lite Industries Inc./Overland Explorer authorized dealer, or another service center approved in writing by Lite Industries Inc./Overland Explorer. Warranty repairs by a non-Lite Industries Inc./Overland Explorer dealer or service center must be approved by the Lite Industries Inc./Overland Explorer factory service department prior to any work being started.
The Lite Industries Inc./Overland Explorer authorized dealer from whom you purchased the truck camper, using the contact information for your authorized dealer included as part of your Owner’s Manual.
2.6. Disclaimer and Limitation of Liability.
Any descriptions, drawings, specifications, samples, models, bulletins, or similar material, used in connection with the sale of the truck camper shall not be construed as an express warranty that the truck camper will conform or comply with your requirements.
EXCEPT FOR THE LIMITED WARRANTY DESCRIBED ABOVE, THERE ARE NO OTHER WARRANTIES MADE BY LITE INDUSTRIES INC./OVERLAND EXPLORER ON ANY COVERED TRUCK CAMPER. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LITE INDUSTRIES INC./OVERLAND EXPLORER, ITS DEALERS, AGENTS, OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY. LITE INDUSTRIES INC./OVERLAND EXPLORER LIMITS THE DURATION OF ANY LEGALLY IMPLIED WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF LITE INDUSTRIES INC./OVERLAND EXPLORER’ EXPRESS WARRANTY. SOME STATES AND COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. NEITHER LITE INDUSTRIES INC./OVERLAND EXPLORER NOR ANYONE ELSE WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, OR DELIVERY OF THE TRUCK CAMPER SHALL BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE TRUCK CAMPER, EVEN IF LITE INDUSTRIES INC./OVERLAND EXPLORER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
In the event that any of the above limitations are held unenforceable, Lite Industries Inc./Overland Explorer’ total aggregate liability for any damages to you or any third party shall not exceed the purchase price you paid, regardless of the form of any claim. This limited warranty is governed by the laws of Canada and the Province of Alberta.
Should you have any questions about this limited warranty, or if you desire to contact Lite Industries Inc./Overland Explorer for any reason, please contact us in writing at: [email protected]
If you have questions, need clarification or additional information, please contact us.
When the truck is used to carry a slide-in camper, the total cargo load of the truck consists of the manufacturer’s camper weight figure, the weight of installed additional camper equipment not included in the manufacturer’s camper weight figure, the weight of camper cargo, and the weight of passengers in the camper. The total cargo load should not exceed the truck’s cargo weight rating and the camper’s center of gravity should fall within the truck’s recommended center of gravity zone when installed.
Secure loose items to prevent weight shifts that could affect the balance of your vehicle. When the truck camper is loaded, drive to a scale and weigh on the front and on the rear wheels separately to determine axle loads. Individual axle loads should not exceed either of the gross axle weight ratings (GAWR). The total of the axle loads should not exceed the gross vehicle weight rating (GVWR). These ratings are given on the vehicle certification label that is located on the left side of the vehicle, normally the dash, hinge pillar, door latch post, or door edge next to the driver. If weight ratings are exceeded, move or remove items to bring all weights below the ratings.
Overland Explorer Expedition Vehicles
140-8319 Chiles Industrial Avenue, Red Deer, Alberta, Canada, T4P 1H2