Question 1

Where can we view products?

Accepted Answer

The tactile experience is of utmost importance. To arrange for this, get in touch with your nearest dealer to schedule an appointment. If you plan to visit our factory, we operate by appointment only: please call in advance to schedule your visit.

Question 2

How do your campers mount on a truck?

Accepted Answer

We use a 3-piece direct-to-frame bed mounting kit and Tork Lift Derringer tie-downs for secure anchoring. We also include a ½″ rubber bed mat to prevent camper movement and protect the exoskeleton from potential damage caused by bed mount kits. The specifics may vary depending on your truck model.

Question 3

Do I have to make any modifications to my truck to carry a Back Country?

Accepted Answer

The answer largely depends on your specific truck model, the amount of weight you intend to carry, and whether you plan on towing. Our dealers have the expertise and resources to evaluate your requirements and recommend the right equipment to configure your truck correctly.

Question 4

How much do your campers weigh?

Accepted Answer

Weight specifications are available in each model's spec sheet. Our base weight figures do not account for a battery or jacks: they're based on dry weight, which means water weight is not included.

Question 5

What awnings fit on pop-up campers?

Accepted Answer

Due to the wide variety of available awnings, we've engineered our awning mounting brackets to be versatile. It's highly likely they'll attach cleanly to the awning you already own or are considering.

Question 6

What warranty do you have on your products?

Accepted Answer

Composite walls are backed by a 5-year limited warranty. The soft wall includes a 3-year limited warranty. Ancillary equipment carries its own distinct warranty coverage. Contact your dealer for full details.

Question 7

Is financing available?

Accepted Answer

Our USA dealers have established financing partnerships with multiple lenders. Reach out to your nearest dealer for details. In Canada, most major banks provide RV financing options.

Question 8

What certifications do you have?

Accepted Answer

We hold accreditation for CMVSS, FMVSS, and NHTSA compliance. We're also recognized as an RVIA (Recreation Vehicle Industry Association) certified facility, demonstrating our compliance with NFPA 1192 standards.

Question 9

Can I buy a Hudson Bay or High Country without your tray?

Accepted Answer

The Hudson Bay and High Country campers and the Lite Aluma Series Tray have been designed as an integrated system. Selecting an alternative tray may void your warranty if damage occurs from improper securing or load-carrying issues: so we strongly recommend keeping the pairing intact.

Question 10

Can OEV help me source a truck?

Accepted Answer

Yes. We help customers find the right truck for the camper they want to purchase. Whether you're looking at a chassis-mounted, flatbed-mounted, or slide-in build, we can help identify the ideal truck through our industry connections: without pointing you toward unnecessary features you won't use with a camper configuration.

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Frequently Asked
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Frequently AskedQuestions

Frequently AskedQuestions

Frequently Asked
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Frequently Asked
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